This https://gutterresto.com.au/website is owned by Vic Plumbing and Drainage PTY LTD trading as Gutter Resto ABN 45 161 275 449 and is affiliated with an entity or organisation (associate) with whom Vic Plumbing and Drainage PTY LTD trading as Gutter Resto has an agreement, granting the associate access to our web platform and services. All references to “we,” “us,” and “our” include the associate.
What is Personal Information?
What types of Personal Information do we collect?
Personal Information collected depends on your use of Vic Plumbing and Drainage PTY LTD trading as Gutter Resto, whether you are a registered user or a visitor.
We collect Personal Information you provide directly, such as when you contact us, register on the Vic Plumbing and Drainage PTY LTD trading as Gutter Resto website, pay for services, or participate in surveys. If you choose to become a registered user, we may collect information related to your use of Vic Plumbing and Drainage PTY LTD trading as Gutter Resto and may request details like your name, email address, age, gender, and other necessary information.
To facilitate payment for Vic Plumbing and Drainage PTY LTD trading as Gutter Resto services, we may require payment details, including credit card information.
What happens if you wish to be anonymous or use a pseudonym?
You may visit the website and interact with us anonymously or using a pseudonym. However, certain Personal Information is required to provide you with the services or information you seek. Failure to provide necessary information may limit your access to services, products, or requested information.
How do we use your Personal Information?
We use your Personal Information to provide you with Vic Plumbing and Drainage PTY LTD trading as Gutter Resto services.
We may use your Personal Information to register you on the Vic Plumbing and Drainage PTY LTD trading as Gutter Resto website, provide requested information or services, manage Vic Plumbing and Drainage PTY LTD trading as Gutter Resto, process payments, understand usage for improvements, contact you for marketing purposes, and address queries or complaints.
We may send electronic messages about products, services, events, and special offers, respecting your consent or inferred expectation.
Do we disclose Personal Information to third parties?
We treat all collected information as strictly confidential.
We may disclose your Personal Information to related companies, professional advisors, law enforcement authorities, or as required by law. We will not disclose Personal Information to third parties unless authorized by you or legally mandated.
Apart from specific disclosures, we do not give, sell, rent, or disclose Personal Information to third parties. Aggregated, non-personal information about website usage may be shared with unaffiliated third parties.
Our relationships with third-party service providers are governed by contracts ensuring privacy and confidentiality consistent with Australian privacy laws.
How do we collect and use information that is not Personal Information?
We operate statistics gathering software on the website to collect information about the number of visitors, helping improve technical structure and performance.
From time to time, we may sell or disclose non-personal information you provide to us for various purposes at our discretion.
You can manage cookie preferences in your browser settings, but this may impact your full access to the Vic Plumbing and Drainage PTY LTD trading as Gutter Resto website.
How do we protect your Personal Information?
We will take commercially reasonable and appropriate steps to ensure your Personal Information is protected from risks.
All information is handled using the Secure Socket Layer (“SSL”) protocol for encryption. We take precautions to limit employee access to Personal Information and educate them on privacy and confidentiality.
Links to other websites
Payment card information
Secure third-party payment service providers process payments for Vic Plumbing and Drainage PTY LTD trading as Gutter Resto, ensuring we do not retain credit or debit card details.
Where is your Personal Information stored?
Personal Information is stored securely on servers in Australia. Our Hosting Service Provider may store information on servers located outside Australia, with efforts to ensure compliance with Australian privacy laws.
How can you access your Personal Information?
You are entitled to know, update, or correct your Personal Information. Requests can be made via firstname.lastname@example.org, and we will respond within a reasonable timeframe.
If unsatisfied, lodge a complaint with our Privacy Officer via email@example.com. You can also contact the Federal Privacy Commissioner.
How do you contact us?
Contact us via email at firstname.lastname@example.org. Phone inquiries will require answering security questions before Personal Information is revealed or amended. We may retain records of communications for contact and internal purposes.